Lisa Maciejewski-West, CMC, CMOM, CMIS, CPCO

Lisa is the president/owner of Gold Star Medical, a company offering professional billing, compliance and consulting services for chiropractic and medical offices.  Lisa’s love affair with the Chiropractic Profession began almost 40 years ago when in 1982 she started working for a chiropractor in New York City while attending college.  In 1994 Lisa became the practice administrator for one of the largest Chiropractic Clinics in West Texas, and helped start and manage four satellite clinics.  Between 1999 and 2009 Lisa was a practice coach and speaker/CA trainer for Kats (now aka Integrity) Management.  She started Gold Star Medical in 2005 as a way to give her disabled husband a work from home job.  Upon his death in 2009, Lisa took over the operation of Gold Star full time.  Lisa holds certifications in Coding, Billing, Management and Compliance.  She speaks regularly at local and state associations, and for medical and chiropractic organizations nationwide. Lisa can be reached at or by phone 866-942-5655.

Saturday CA Track Breakout Session:

What Every Front Desk CA Needs to Know About Insurance (Great for DCs too!) (2 CEs)


This course is for any CA or chiropractor.  You will learn:

  • Understanding different types of Insurance (Medicare, Medicaid, Commercial, Work Comp, PI)

  • Understanding coordination of benefits when patients have more than one insurance plan

  • Verifying benefits and its importance

  • Understanding patient cost shares (copay, coinsurance, deductible) and rules for OTC collections

  • The front desk CA's role in successful claims processing