Kristi Hudson, CPCO
VP of Business Relations, ChiroHealthUSA
Kristi is from central Mississippi, where she also began her journey into the chiropractic profession. In 2010, Kristi began working as the personal assistant to Dr. Ray Foxworth, president and founder of ChiroHealthUSA.
She very quickly learned her passion for chiropractic. With her constant desire to learn more and to contribute, she developed what is now one of the largest webinar series within the profession.
In 2016, Kristi took on the additional role of Administrator of the ChiroHealthUSA Foxworth Family Scholarship. The scholarship awards one chiropractic student $10,000 for tuition, $5,000 cash and their school receive a $10,000 donation.
Kristi has presented for a number of chiropractic state associations, ChiroCode, ChiroHealthUSA, ChiroTouch Software, and more. She has also written a number of articles on the topics of billing, collections, staff training, and compliance. Kristi continues to learn and serve the chiropractic profession and has received professional certification as a Certified Professional Compliance Officer (CPCO).
Saturday CA Track Breakout Session:
Crucial Compliant Conversations (Not eligible for CE credit)
Non-compliance in healthcare can have very serious, and sometimes devastating, consequences. There has been an increase in auditors and investigators disguising themselves as new patients in chiropractic offices across the country. Every conversation, starting with, “How much does it cost to see the doctor?” is now under scrutiny. It has never been more crucial to know what to say and when to say it when it comes to talking to patients about finances in your office. In this fast-paced and important training session, master communicator, Kristi Hudson will take team members through sticky scenarios that are encountered in practice every day.
· Learn and execute techniques for effective financial communications with patients
· Able to master discussions of patient finances in any situation
· Gain a basic understanding of structuring and implementing a compliant financial policy
· Become familiar with conducting a financial report of findings